Service at the Post Office

July 5, 2013

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!It’s interesting. A trip to the Post Office is always a good study in customer service and interpersonal interaction. I was at the small local Post Office last Wednesday to mail a couple of envelopes of hair to the Locks […]

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Contribute Now…

July 1, 2013

Thank you for your interest in TNPC. We begin including ads in the next few weeks. Help us get a head start by contributing now. We suggest $1-$5 With a $10 contribution you will receive the newsletter ad free for a time. With a $25 or more contribution you get the ad free newsletter and […]

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I Just Got a New Computer

June 30, 2013

It’s daunting. You buy a new computer but all your files are over on the old machine. What to do? We have all been there. And I am writing this quick note because five people called me this week asking how to get things off the old machine and on to the new. I gave […]

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Posing and Confidence

June 24, 2013

It’s interesting. One of my ongoing study areas is communication of all types. The subject of non-verbal communication is quite interesting but also the subject of much misinformation. Recently a friend sent me an interesting study on the effects of “posing” on our internal states and behavior. In a nutshell we know that when people […]

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Friendlier Drive Thru Service?

May 31, 2013

It’s unnerving. I just come back from the bank and they have installed two way cameras in the drive thru lanes. So basically when you pull up you see a video of yourself, then all of a sudden it is a person inside the bank looking at you and talking to you. Maybe these are […]

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Are You Prepared?

May 22, 2013

It’s scary. You may have heard the news about the giant tornado that hit near Oklahoma City, Oklahoma. That is only a few hours drive from where I am typing this. My oldest son lives about 20 minutes from where it hit. I have friends and relatives who live in the path of this recent […]

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